What's Included in the Security Features?

Comprehensive identity protection and security monitoring included with your plan

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ℹ️ For additional informaiton regarding Aura security suite, please visit Aura.com or call +1 833-552-2123

VLE Mobile partners with Aura to provide industry-leading identity protection and security monitoring as part of your wireless service. This guide explains what security features are included and how they protect you and your family.


Security Features Included with All Plans


  • Identity monitoring: Dark web scanning and personal information monitoring

  • Data breach notifications: Alerts when companies you use experience security breaches

  • Basic fraud protection: Monitoring for unauthorized use of your personal information

  • Customer support: Access to security specialists for fraud-related issues

  • Identity theft insurance: Financial protection if you become a victim of identity theft


Basic Individual Security Plan Features


  • Dark web monitoring: Scan illegal marketplaces for your personal information

  • SSN monitoring: Watch for unauthorized use of your Social Security number

  • Data broker removal: Request the removal of your information from data broker sites

  • Identity verification monitoring: Alerts when your identity is used for verification

  • $1 million identity theft insurance: Financial protection for identity theft recovery


Complete Individual Security Plan Features


Everything in Basic plan, plus:


  • Credit monitoring (3 bureaus): Track changes to credit reports from Experian, Equifax, TransUnion

  • Financial transaction monitoring: Watch bank and investment accounts for suspicious activity

  • VPN protection: Secure internet connection for unlimited devices

  • Password manager: Secure storage and generation of strong passwords

  • Call and text protection: Block spam calls and dangerous text messages

  • $5 million identity theft insurance: Enhanced financial protection


Basic Family Security Plan Features


  • All Basic Individual features for up to 10 adults and unlimited children

  • Individual insurance policies: Each adult gets their own $1M identity theft insurance

  • Family alert sharing: Option to share security notifications with family members

  • Child identity monitoring: SSN monitoring and credit freeze for children

  • Family management dashboard: Oversight of the entire family's security status


Complete Family Security Plan Features


  • All Complete Individual features for the entire family

  • Advanced parental controls: Content filtering, screen time management, app controls

  • Safe gaming protection: Monitor and protect children during online gaming

  • Cyberbullying detection: Alerts for harassment or bullying in children's online activities

  • Family VPN: Secure internet for all family devices

  • $5 million insurance per adult: Enhanced protection for each enrolled adult


Identity Monitoring Capabilities


  • Dark web scanning: Continuous monitoring of illegal marketplaces for your data

  • Personal information tracking: Watch for your name, SSN, and addresses in suspicious contexts

  • Account breach monitoring: Alerts when your accounts appear in data breaches

  • Public records monitoring: Watch for unauthorized changes to public record information

  • Identity verification alerts: Notifications when your identity is used for verification


Credit and Financial Monitoring


  • Three-bureau credit monitoring: Track changes across Experian, Equifax, and TransUnion

  • Credit score tracking: Monthly credit score updates and trend analysis

  • New account alerts: Notifications when credit accounts are opened in your name

  • Credit inquiry monitoring: Alerts for hard and soft credit inquiries

  • Financial account monitoring: Watch linked bank and investment accounts


Privacy and Device Protection


  • VPN for unlimited devices: Secure internet connection for phones, tablets, computers

  • Password manager: Generate, store, and auto-fill strong passwords

  • Digital vault: Secure storage for important documents and information

  • Safe browsing: Protection from malicious websites and online threats

  • Data encryption: All personal information encrypted during transmission and storage


Family Safety and Parental Controls


  • Content filtering: Block inappropriate websites and content based on age

  • Screen time management: Set limits on device usage and internet access

  • App monitoring: Control which apps children can download and use

  • Location tracking: Know where children are for safety purposes

  • Safe gaming: Protection from online predators and inappropriate interactions


Fraud Resolution and Support


  • 24/7 customer support: Round-the-clock assistance for security issues

  • Fraud resolution specialists: Expert help if you become victim of identity theft

  • White glove service: Personal case manager for identity theft recovery

  • Emergency cash: Up to $500 emergency funds if accounts are compromised (Complete plans)

  • Recovery assistance: Help restoring credit and identity after theft


Insurance Coverage Details


Plan Type / Coverage Amount / What's Covered


Basic plans: $1M coverage ➝ Identity theft recovery costs up to $1 million

Complete plans: $5M coverage ➝ Enhanced coverage up to $5 million per person

Family coverage: Individual policies ➝ Each enrolled adult gets an individual insurance policy

Recovery expenses: Legal fees, lost wages, and documentation costs ➝ No deductible


How Security Features Activate


  • Automatic inclusion: Basic security features are included with all wireless plans

  • Setup required: Some features require personal information to activate monitoring

  • App download: Aura mobile app provides access to all security features

  • Family configuration: Primary account holder sets up family member protection

  • Immediate protection: Identity theft insurance is active immediately upon enrollment


Security Feature Value Comparison


Service / Standalone Cost / VLE Mobile Value


Similar identity protection services: 15-50/month elsewhere ➝ Included at no additional cost

Family protection: $50-100/month from other providers ➝ Comprehensive protection included

Total potential savings: $200-600/year ➝ Significant value included with service


Monitoring Scope and Coverage


  • Personal information: Name, SSN, date of birth, addresses, phone numbers

  • Financial accounts: Bank accounts, credit cards, investment accounts (with permission)

  • Credit reports: Comprehensive monitoring across all three major bureaus

  • Online accounts: Email addresses, usernames, passwords in data breaches

  • Public records: Court records, property records, and address changes


Alert and Notification System


  • Real-time alerts: Immediate notifications for critical security threats

  • Email notifications: Detailed security alerts are sent to your email

  • Mobile app alerts: Push notifications for urgent security issues

  • Text message alerts: SMS notifications for high-priority threats

  • Dashboard updates: Comprehensive security status in Aura app


Security Feature Limitations


  • Prevention vs detection: Features detect threats, but cannot prevent all identity theft

  • Monitoring scope: Limited to information you provide and publicly available data

  • Response time: Some monitoring may have slight delays in detection

  • Coverage areas: Some monitoring features work best within the United States

  • User participation: Effectiveness depends on user engagement and response to alerts


Getting the Most from Security Features


  • Complete setup: Provide comprehensive personal information for the best monitoring

  • Regular app checking: Review security status and alerts regularly

  • Prompt response: Act quickly on security alerts and recommendations

  • Family education: Help family members understand and use security features

  • Ongoing updates: Keep personal information current as life changes


Upgrading Security Features


  • Plan upgrades: Easy to upgrade from Basic to Complete security anytime

  • Individual additions: Add Complete security for specific family members

  • Feature activation: Turn on additional monitoring and protection features

  • No contracts: Upgrade or downgrade security features without penalties

  • Immediate effect: Upgraded features typically activate within 24 hours


This comprehensive security package, powered by Aura, provides exceptional value and protection that would typically cost hundreds of dollars annually if purchased separately from identity protection companies.

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