How to Enable WiFi Calling on Your Device?

Enabling WiFi Calling on your VLE Mobile service is simple and takes just a few minutes. Once activated, your phone will automatically use WiFi for calls when connected to a network, providing seamless connectivity wherever you have internet access.

iPhone Setup Instructions

For iPhone 5c and newer:

1. Ensure WiFi is Connected
   
   

• Go to Settings > WiFi

• Connect to your preferred network

• Verify connection with a checkmark
  
  

2. Enable WiFi Calling
   
   

• Open Settings

• Tap Phone

• Select WiFi Calling

• Toggle WiFi Calling on This iPhone to ON (green)
  
  

3. Emergency Address Setup
   
   

• You'll be prompted to enter an emergency address

• This is required for 911 services

• Enter your primary address

• Tap Save
  
  

4. Confirmation
   
   

• You'll see "VLE Mobile WiFi" in your status bar

• The carrier name changes when WiFi Calling is active

• A phone icon appears next to the WiFi symbol

Additional iPhone Settings:

• Add WiFi Calling for Other Devices: Allows calls on iPad, Mac, and Apple Watch

• Prefer WiFi While Roaming: Automatically uses WiFi when traveling

• Update Emergency Address: Change address when traveling

Android Setup Instructions

For Compatible Android Devices:

1. Connect to WiFi
   
   

• Go to Settings > Network & Internet > WiFi

• Select and connect to your network

• Ensure strong signal strength
  
  

2. Access WiFi Calling Settings
   
   

   Samsung Devices:
   
   

   • Settings > Connections > WiFi Calling

   • Toggle WiFi Calling ON

   
   Google Pixel:
   
   

   • Settings > Network & Internet > Mobile Network

   • Tap Advanced > WiFi Calling

   • Toggle ON

   
   Other Android:
   
   

• Settings > Network & Internet > Mobile Network

• Look for the WiFi Calling option

• Enable the feature
  
  

3. Configure Preferences
   
   

• Select WiFi Preferred or Cellular Preferred

• WiFi Preferred: Uses WiFi whenever available

• Cellular Preferred: Uses cellular unless signal is weak
  
  

4. Emergency Address
   
   

• Enter your emergency location

• This is mandatory for emergency services

• Update when traveling
  
  

Troubleshooting Activation Issues

If WiFi Calling Won't Enable:

1. Check Compatibility
   
   

• Verify your phone model supports WiFi Calling

• Ensure the latest software updates are installed

• Confirm phone is unlocked or VLE Mobile compatible
  
  

2. Network Settings Reset (iPhone)
   
   

• Settings > General > Transfer or Reset iPhone

• Reset > Reset Network Settings

• Re-enable WiFi Calling after reset
  
  

3. Network Settings Reset (Android)
   
   

• Settings > System > Reset Options

• Reset WiFi, Mobile & Bluetooth

• Reconfigure WiFi Calling
  
  

4. Airplane Mode Toggle
   
   

• Enable Airplane Mode

• Turn WiFi back ON while in Airplane Mode

• Try enabling WiFi Calling

• Disable Airplane Mode

Verifying WiFi Calling is Working

Visual Indicators:

iPhone:

• "VLE Mobile WiFi" or "VLE WiFi" in the status bar

• WiFi calling icon near signal bars

• Phone icon next to WiFi symbol

Android:

• WiFi calling icon in status bar

• "WiFi" indicator during calls

• Notification showing WiFi Calling active

Test Your Setup:

1. Make a Test Call
   
   

• Ensure you are connected to WiFi

• Turn on Airplane Mode

• Enable WiFi while in Airplane Mode

• Place a call - it should connect via WiFi
  
  

2. Check Call Quality
   
   

• The call should connect normally

• Audio quality should be clear

• No unusual delays or echoes

Pro Tips:

• Strong WiFi Required: Minimum 1 Mbps for voice

• Router Location: Stay within good WiFi range

• Network Priority: Set based on your coverage

• Multiple Networks: Phone remembers WiFi Calling settings per network

• Battery Life: WiFi Calling can save battery in poor cellular areas

Remember: WiFi Calling is automatically included with your VLE Mobile service at no extra charge. Take advantage of this feature to stay connected anywhere you have internet access!