What's the Difference Between 3G and 3Mbps Throttling Speeds?

When you use up your monthly high-speed data allowance, your internet speed is reduced, but doesn't stop completely. We offer two different reduced speeds depending on your plan.

3G Speed (128 Kbps):

• Available on: Starter and some basic plans

• Speed: About 0.128 Mbps download

• What works well: Text messaging, basic email, simple web pages

• What's slower: Photo uploads, app downloads, streaming

3Mbps Speed:

• Available on: Elite, Unlimited, and premium plans

• Speed: About 3 Mbps download

• What works well: Most apps, music streaming, web browsing, social media

• What's slower: HD video streaming, large downloads

Real-world comparison:

• 3G speed: Like dial-up internet from the 1990s

• 3Mbps speed: Like basic broadband internet

• Full speed: Like modern high-speed internet

What you can do at 3G speed:

• Send and receive text messages instantly

• Check email (text only)

• Use navigation apps (maps may load slowly)

• Make voice calls normally

• Browse simple websites

What you can do at a 3Mbps speed:

• Stream music without interruption

• Use social media apps normally

• Browse most websites comfortably

• Video chat with some quality reduction

• Stream standard definition video

Tips for managing reduced speeds:

• Connect to WiFi whenever possible

• Download content when you have high-speed data

• Use the lite versions of apps when available

• Avoid large downloads during throttled periods

• Consider purchasing data add-ons for important activities

Speed will reset:

• At the start of your next billing cycle

• When you purchase additional high-speed data

• Immediately after the payment process

Remember, even at reduced speeds, you can still use your phone for essential communication and many basic internet activities.